Customer Service Representative

The Pet Palace

Denver, CO, US
Base: $19.29ph doe; bonus/equity: tips; benefits: ...
Answering phones and multi-tasking
Handling cash and balancing drawer
Responding to complaints professionally
We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.
  • You will be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins/check-outs, and handling payments.
  • Perks include part-time health, mental health, and telehealth benefits, with pay starting at $19.29/hour DOE + tips.

Matching Summary

We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP.

Salary

Base: $19.29/hour DOE; Bonus/Equity: tips; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • Answering phones and multi-tasking
  • Handling cash and balancing drawer
  • Responding to complaints professionally
  • Keeping lobby clean and welcoming
  • Welcoming pet parents and pets

Nice-to-have

  • Concierge and chaos coordinator
  • Fluent in human and hound
  • People-person and pet-person
  • Cool under pressure

Key Requirements

  • 1+ year customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter