Patient Services Representative - Gastroenterology | Full-time, Day Shift

Phelps Health

Onsite
Patient registration and scheduling
Insurance verification and explanation
Hipaa compliance and patient confidentiality
Phelps Health is seeking a full-time Patient Services Representative to facilitate patient access to healthcare services within their gastroenterology department. The role entails responsibilities such as patient registration, appointment scheduling, insurance verification, and providing exceptional customer service

Job Summary

  • Patient Services Representative responsibilities include a wide range of duties aimed at facilitating patient access to healthcare services.
  • Phelps Health is a 2000-employee-strong hospital and healthcare system serving the heart of small-town Missouri.
  • We are committed to taking our team to the top and invite you to see for yourself!

Matching Summary

Match Score: 85

Phelps Health is seeking a full-time Patient Services Representative to facilitate patient access to healthcare services within their gastroenterology department. The role entails responsibilities such as patient registration, appointment scheduling, insurance verification, and providing exceptional customer service.

Skills & Requirements

Must-have

  • Patient registration and scheduling
  • Insurance verification and explanation
  • HIPAA compliance and patient confidentiality
  • Collecting payments and patient information
  • Customer service and patient support

Nice-to-have

  • Creating a welcoming environment
  • Navigating online patient portals
  • Flexibility and adaptability
  • Exceptional customer service skills

Key Requirements

  • High School Diploma or GED
  • Six months office/call center/customer service/healthcare experience
  • Knowledge of computers and office equipment
  • Basic Life Support certification

Work Rights

Not specified

Tailored Resume

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