Patient Service Representative General Administration

Wake Forest Health Network

Pyy range $20.80 - $31.20; benefits: health + welf...
Patient demographic and insurance information
Verify insurance benefits
Collect patient out of pocket
Greets patients, monitors patient flow, and ensures efficient and courteous care

Job Summary

  • Greets patients, monitors patient flow, and ensures efficient and courteous care.
  • Verifies insurance benefits, calculates and collects patient financial liability, and identifies patients needing financial assistance.
  • Advocate Health offers a comprehensive suite of Total Rewards including competitive compensation, generous retirement offerings, and educational assistance.

Matching Summary

Greets patients, monitors patient flow, and ensures efficient and courteous care.

Salary

Pay Range $20.80 - $31.20; Benefits: Health and welfare benefits, PTO, retirement plans, educational assistance; Bonus/Equity: Not specified

Skills & Requirements

Must-have

  • patient demographic and insurance information
  • verify insurance benefits
  • collect patient out of pocket
  • Microsoft Outlook, Word and Excel
  • ADT software experience
  • handle sensitive and confidential information

Nice-to-have

  • excellent public relations
  • work collaboratively with others
  • problem solve in high stress area
  • positive interaction with customers

Key Requirements

  • High school diploma or GED required
  • Patient access experience preferred
  • Insurance verification experience preferred
  • Billing experience preferred
  • Certified medical assistant experience preferred

Work Rights

Not specified

Tailored Resume

Cover Letter