Front Office supervisors are responsible for overseeing and performing checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards
Job Summary
Front Office supervisors are responsible for overseeing and performing checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards.
They must display a professional and positive image of the hotel as they play a crucial role in the first and last impression the guest receives of the hotel.
Aman Group offers a competitive benefits package including exciting international career opportunities in a rapidly expanding company.
Matching Summary
Front Office supervisors are responsible for overseeing and performing checking-in and checking-out hotel guests in a friendly and caring manner according to the procedures and standards.
Skills & Requirements
Must-have
Overseeing guest check-in and check-out
Guest relations and complaint handling
Promoting hotel services and upselling
Cashiering and foreign currency exchange
Maintaining working area neatness
Nice-to-have
Warm and personalized hospitality
Thriving in an ultra-luxury environment
Proactive approach to guest needs
Key Requirements
2 to 3 years experience in international 5* hotels