Customer Care Coordinator

Hastings Deering (Australia) Ltd

Brisbane, Queensland, Australia
Not specified; not specified; benefits include fre...
Call centre or customer facing experience
Office management and administration skills
High level communication and time management
This role serves as the primary point of contact for the Construction Industries function, ensuring efficient delivery of internal and external customer service

Job Summary

  • This role serves as the primary point of contact for the Construction Industries function, ensuring efficient delivery of internal and external customer service.
  • The successful candidate will manage CAT retail store inventory, coordinate site safety inductions, and provide administrative support for major company events.
  • Hastings Deering offers comprehensive benefits including health checks, income protection insurance, and flexible work schedules to support employee well-being.

Matching Summary

This role serves as the primary point of contact for the Construction Industries function, ensuring efficient delivery of internal and external customer service.

Salary

Not specified; Not specified; Benefits include free health checks, EAP, and income protection insurance

Skills & Requirements

Must-have

  • Call centre or customer facing experience
  • Office management and administration skills
  • High level communication and time management
  • Microsoft Office and database proficiency
  • Stakeholder engagement with confidentiality

Nice-to-have

  • Retail store layout and inventory monitoring
  • Event coordination for exhibitions and launches
  • Digital and eCommerce solution promotion
  • Friendly professional visitor greeting
  • Safety induction and site check-in management

Key Requirements

  • Minimum 3 years in office management/administration
  • Qualifications in Business/Office Administration or equivalent
  • Demonstrated experience in call centre or retail roles

Work Rights

Not specified

Tailored Resume

Cover Letter