The IT Support Engineer provides remote and onsite support for all computer users, resolving hardware and software issues
Job Summary
The IT Support Engineer provides remote and onsite support for all computer users, resolving hardware and software issues.
This role involves assisting the IT Infrastructure Manager in maintaining network, server, and security systems while ensuring compliance with audit requirements.
The position requires participating in infrastructure improvement activities and adhering to strict HSE rules to ensure a safe working environment.
Matching Summary
Match Score: 85
The IT Support Engineer provides remote and onsite support for all computer users, resolving hardware and software issues.
Skills & Requirements
Must-have
1st level IT support resolution
Hardware and software troubleshooting
Microsoft Active Directory management
VPN setup and troubleshooting
Service desk ticketing system usage
Network printer support
Nice-to-have
Strong problem-solving skills
Ability to work in diverse teams
Positive attitude and team engagement
Experience with IT training materials
Proactive safety mindset
Key Requirements
Nitec, Higher Nitec, or Diploma in Computer/Info-Comm Technology
2-3 years of relevant IT support experience
Hands-on experience with Microsoft Windows and Office suite