It Support & Administration Specialist

HITACHI HIGH-TECH AMERICA, INC.

Hillsboro, OR, United States
$25.51 to $35.07 hourly; not specified; not specif...
Fully remote
End user workstation support
Service desk ticket management
Hardware and software troubleshooting
This position is responsible for day-to-day technical support of end user workstation hardware, software, networked peripheral devices and networking software

Job Summary

  • This position is responsible for day-to-day technical support of end user workstation hardware, software, networked peripheral devices and networking software.
  • The role supports IT Administration activities, including assisting with hardware procurement, software licensing management, asset lifecycle and media disposal, audit and compliance coordination.
  • Scope of support is both U.S. domestic and international, with a focus on onsite work in Hillsboro, OR.

Matching Summary

This position is responsible for day-to-day technical support of end user workstation hardware, software, networked peripheral devices and networking software.

Salary

$25.51 to $35.07 Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • End user workstation support
  • Service Desk ticket management
  • Hardware and software troubleshooting
  • IT asset lifecycle management
  • Microsoft applications and Active Directory
  • OKTA or similar IAM software

Nice-to-have

  • Communicate technical information effectively
  • Independent decision-making
  • Support over phone and remote tools

Key Requirements

  • 3-5 years minimum relevant IT experience
  • Post high school technical school or associate’s degree
  • Bachelor’s degree preferred

Work Rights

Not specified

Tailored Resume

Cover Letter