The IT Lead is responsible for providing technical leadership and day-to-day oversight of a team of IT Specialists, serving as the primary escalation point for complex technical issues
Job Summary
The IT Lead is responsible for providing technical leadership and day-to-day oversight of a team of IT Specialists, serving as the primary escalation point for complex technical issues.
Responsibilities include leading, mentoring, and providing daily guidance to IT Specialists, assigning and prioritizing work, and supporting onboarding and professional development.
The role requires advanced technical support for hardware, software, and network issues, overseeing device provisioning, and ensuring adherence to IT standards, security policies, and best practices.
Matching Summary
The IT Lead is responsible for providing technical leadership and day-to-day oversight of a team of IT Specialists, serving as the primary escalation point for complex technical issues.
Skills & Requirements
Must-have
technical leadership
team oversight
advanced technical support
IT standards adherence
process improvement identification
Nice-to-have
collaborative environment
innovative workplace
global mobility
employee wellbeing initiatives
Key Requirements
5+ years of experience in IT support or infrastructure
Previous experience leading or mentoring IT staff
Bachelor’s degree in IT, computer science, or equivalent experience
Experience supporting multi-site or field-based environments
Familiarity with IT service management frameworks (e.g., ITIL)