Customer Service Claims Representative (unlicensed)
USAA
Phoenix, AZ, US
Base: $43,750 to $44,750; bonus/equity: not specif...
Active listening
Verbal and written communication
Interpersonal skills
USAA's mission is to empower members to achieve financial security through competitive products, exceptional service, and trusted advice
Job Summary
USAA's mission is to empower members to achieve financial security through competitive products, exceptional service, and trusted advice.
The company offers a comprehensive, fully paid four-month training program that includes all training materials, licensing costs, and hands-on guidance.
Employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness, including medical, dental, vision plans, 401(k), and pension.
Matching Summary
USAA's mission is to empower members to achieve financial security through competitive products, exceptional service, and trusted advice.
Salary
Base: $43,750 to $44,750; Bonus/Equity: Not specified; Benefits: comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs.
Skills & Requirements
Must-have
active listening
verbal and written communication
interpersonal skills
prioritize and multi-task
navigate multiple systems
Nice-to-have
US military experience
military spouse/domestic partner
proactive support style
continuous improvement and development
Key Requirements
High School Diploma or GED
Successful completion of a job-related assessment
May require insurance adjuster license within 90 days