Patient Coordinator

Bupa UK

Canary Wharf, United Kingdom
Base: £30,000 a year; bonus/equity: annual perform...
Onsite
Premium concierge-level customer service
Coordinate patient registration and accounts
Liaise with insurance companies
The Canary Wharf Centre will feature state-of-the-art diagnostic facilities, enabling high-quality care in a modern environment designed to support clinical excellence

Job Summary

  • The Canary Wharf Centre will feature state-of-the-art diagnostic facilities, enabling high-quality care in a modern environment designed to support clinical excellence.
  • You will be responsible for all activities on any Reception Desk, providing a link between the Centre, Patients, Consultant or other users, and delivering a premium, concierge-level customer service experience.
  • Bupa's benefits are designed to make health happen for our people, including Viva, our global wellbeing programme, flexible working, and family-friendly benefits.

Matching Summary

The Canary Wharf Centre will feature state-of-the-art diagnostic facilities, enabling high-quality care in a modern environment designed to support clinical excellence.

Salary

Base: £30,000 a year; Bonus/Equity: Annual performance-based bonus; Benefits: Equivalent to 25 days holiday, Bupa health insurance, enhanced pension plan, life insurance, season ticket loan, cycle2work

Skills & Requirements

Must-have

  • Premium concierge-level customer service
  • Coordinate patient registration and accounts
  • Liaise with insurance companies
  • Navigate scheduling and clinical systems
  • Provide administrative support during clinics

Nice-to-have

  • Empathy and genuine care for patients
  • Work under pressure
  • Agile and flexible working manner
  • Represent diverse backgrounds and experiences

Key Requirements

  • Experience in healthcare administration
  • IT Skills
  • Excellent telephone manner
  • Organisational skills
  • Ability to work as part of a team

Work Rights

Not specified

Tailored Resume

Cover Letter