Manager, In-home Service Network Optimization

The Warranty Group

$74,600.00 - $124,700.00; not specified; not speci...
Partner/vendor management
Service delivery operations
Six sigma methodologies
This role is focused on maximizing network performance via platform configuration and high-performing Service Providers within the In-Home Field Service Network

Job Summary

  • This role is focused on maximizing network performance via platform configuration and high-performing Service Providers within the In-Home Field Service Network.
  • The incumbent will apply Six Sigma methodologies, project management principles, and quantitative analysis to enhance partner performance, customer satisfaction, and network efficiency.
  • Assurant is a leading global business services company that supports, protects, and connects major consumer purchases, named a Best/Great Place to Work in 15 countries.

Matching Summary

This role is focused on maximizing network performance via platform configuration and high-performing Service Providers within the In-Home Field Service Network.

Salary

$74,600.00 - $124,700.00; Not specified; Not specified

Skills & Requirements

Must-have

  • partner/vendor management
  • service delivery operations
  • Six Sigma methodologies
  • project management principles
  • quantitative analysis
  • data-driven decision making

Nice-to-have

  • culture of operational excellence
  • innovate in practical ways
  • willingness to take chances
  • kaizen and lean methodologies

Key Requirements

  • Bachelor's degree in business, supply chain, operations, or related field
  • Minimum 5 years’ experience
  • Demonstrated success in applying Six Sigma and project management principles
  • Strong analytical and problem-solving skills
  • Proven ability to collaborate across cross-functional teams
  • Excellent communication and relationship-building skills
  • Proficiency in Microsoft Office Suite and data analysis tools
  • Travel up to 20%

Work Rights

Not specified

Tailored Resume

Cover Letter