Customer Success Onboarding Specialist (12 Month Contract)

Geotab

Lisbon, Portugal
**
Fluency in english and portuguese
Smb customer onboarding experience
B2b saas or technology product knowledge
** Geotab is seeking a Customer Success Onboarding Specialist for a 12-month contract in Lisbon, Portugal. The role focuses on delivering exceptional onboarding experiences to SMB customers, ensuring they achieve early successes with Geotab’s technology solutions. **

Job Summary

  • This role focuses on delivering exceptional onboarding experiences that drive rapid customer adoption and early value realization for SMB clients.
  • The specialist will facilitate implementation sessions, provide product training, and document customer objectives during the critical first 60 days.
  • Geotab is a global leader in IoT and connected transportation, offering a diverse and inclusive culture with opportunities to innovate.

Matching Summary

Match Score: 75

** Geotab is seeking a Customer Success Onboarding Specialist for a 12-month contract in Lisbon, Portugal. The role focuses on delivering exceptional onboarding experiences to SMB customers, ensuring they achieve early successes with Geotab’s technology solutions. **

Skills & Requirements

Must-have

  • Fluency in English and Portuguese
  • SMB customer onboarding experience
  • B2B SaaS or technology product knowledge
  • Conducting training workshops and calls
  • CRM and CS platform data entry

Nice-to-have

  • Passion for helping customers succeed
  • Experience with IoT or fleet management
  • Ability to work in a fast-paced environment
  • Strong relationship building skills
  • Interest in creating educational content

Key Requirements

  • Bachelor's degree or equivalent practical experience
  • 1-2 years of experience in Customer Success or related field
  • Exceptional verbal and written fluency in English and Portuguese

Work Rights

Not specified

Tailored Resume

Cover Letter