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Geotab is seeking a Customer Success Onboarding Specialist for a 12-month contract in Lisbon, Portugal. The role focuses on delivering exceptional onboarding experiences to SMB customers, ensuring they achieve early successes with Geotab’s technology solutions.
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Job Summary
This role focuses on delivering exceptional onboarding experiences that drive rapid customer adoption and early value realization for SMB clients.
The specialist will facilitate implementation sessions, provide product training, and document customer objectives during the critical first 60 days.
Geotab is a global leader in IoT and connected transportation, offering a diverse and inclusive culture with opportunities to innovate.
Matching Summary
Match Score: 75
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Geotab is seeking a Customer Success Onboarding Specialist for a 12-month contract in Lisbon, Portugal. The role focuses on delivering exceptional onboarding experiences to SMB customers, ensuring they achieve early successes with Geotab’s technology solutions.
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Skills & Requirements
Must-have
Fluency in English and Portuguese
SMB customer onboarding experience
B2B SaaS or technology product knowledge
Conducting training workshops and calls
CRM and CS platform data entry
Nice-to-have
Passion for helping customers succeed
Experience with IoT or fleet management
Ability to work in a fast-paced environment
Strong relationship building skills
Interest in creating educational content
Key Requirements
Bachelor's degree or equivalent practical experience
1-2 years of experience in Customer Success or related field
Exceptional verbal and written fluency in English and Portuguese