Base: $45,500 - $60,000; bonus/equity: not specifi...
On-site
Customer service execution
Operational processes
Pro customer experience
Home Depot is seeking a Pro Experience Manager in Westminster, USA, to oversee store operations, enhance customer service, and drive Pro Xtra signups within the Pro team. The role involves leading a team, maintaining safety standards, and ensuring operational excellence, with a salary range of $45,500 - $60,000
Job Summary
Oversee the execution of store standards, including customer service, department readiness, and operational processes to increase sales and loyalty.
Drive efficient Pro customer flow, enforce Pro standards, and ensure deliveries are on-time and complete while upholding company policies.
Coach and train associates on company policies, safety procedures, and customer service, and champion a safe working environment.
Matching Summary
Match Score: 85
Home Depot is seeking a Pro Experience Manager in Westminster, USA, to oversee store operations, enhance customer service, and drive Pro Xtra signups within the Pro team. The role involves leading a team, maintaining safety standards, and ensuring operational excellence, with a salary range of $45,500 - $60,000.
Salary
Base: $45,500 - $60,000; Bonus/Equity: Not specified; Benefits: Not specified
Skills & Requirements
Must-have
customer service execution
operational processes
pro customer experience
safe opening and closing
associate coaching and training
Nice-to-have
champion GET culture
drive morale with recognition
voice of the associate initiatives
model safe work practices
Key Requirements
1 year relevant work experience
management of people
retail operations experience
1+ year leadership experience
Work Rights
Must be legally permitted to work in the United States