Customer Solutions Manager - Africa

Caterpillar of Australia

Abidjan, , Ivory Coast
Onsite
Customer needs and satisfaction
Industry trends and directions
Effective communication and interpretation
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other

Job Summary

  • When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.
  • This role is part of the Customer Facing team, the engine of our business—driving growth by delivering tailored, territory-specific solutions that solve customer pain points, accelerate decision-making, and enable profitable sales execution.
  • From day one, you’re set up to thrive at Caterpillar: onboarding support, strong mentorship, global exposure, competitive compensation, work‑life balance, and long‑term career growth in a Fortune 100 company.

Matching Summary

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.

Skills & Requirements

Must-have

  • Customer needs and satisfaction
  • Industry trends and directions
  • Effective communication and interpretation
  • Negotiating with clients and vendors
  • Relationship management techniques
  • Account management activities

Nice-to-have

  • Problem-solving and innovation
  • Building sustainable communities
  • Creating tailored territory-specific solutions
  • Collaborative and constructive approach

Key Requirements

  • 5 – 7 years of experience in Sales or Account Management
  • 3 – 5 years of experience in heavy machinery applications
  • Demonstrated expertise in African markets
  • Fluency in English & Mandarin required
  • Bachelor’s degree in Engineering or Business Administration

Work Rights

Not specified

Tailored Resume

Cover Letter