Customer Banking Specialist - Warnbro (33.75hr/wk)

CBA New Digital Businesses Pty Ltd

Warnbro, Western Australia, Australia
Meaningful customer conversations
Digital banking options assistance
Transactional needs satisfaction
Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Perform interviews and process applications for personal loans, credit cards and associated products.
  • Engage with customers by participating in community events and fundraising activities.

Matching Summary

Work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • digital banking options assistance
  • transactional needs satisfaction
  • financial health checks
  • personal loan applications
  • credit card applications
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • act with integrity
  • customer at the centre
  • holistic customer solutions
  • community event participation

Key Requirements

  • ability to ask right questions
  • ability to find right solutions
  • work independently and refer specialists
  • work in busy retail environment

Work Rights

Not specified

Tailored Resume

Cover Letter