This role focuses on providing comprehensive pre- and post-sales technical support for Ion Chromatography and IC-MS systems within regulated markets
Job Summary
This role focuses on providing comprehensive pre- and post-sales technical support for Ion Chromatography and IC-MS systems within regulated markets.
The successful candidate will conduct product introduction seminars, perform hardware and software demonstrations, and lead method optimization efforts to drive customer adoption.
Key responsibilities include building long-term customer relationships, monitoring competitor products, and participating in industry exhibitions and technical conferences.
Matching Summary
This role focuses on providing comprehensive pre- and post-sales technical support for Ion Chromatography and IC-MS systems within regulated markets.
Skills & Requirements
Must-have
Ion Chromatography (IC) operation
IC-MS system expertise
Method optimization skills
Technical troubleshooting
Customer application development
Nice-to-have
Pre-sales technical support experience
Post-sales analytical support
Competitor market monitoring
Industry seminar participation
Long-term relationship building
Key Requirements
MS or Ph.D. in Chemistry or related field
3+ years operational experience with IC and IC-MS
5+ years professional experience preferred
Experience with Single/Triple Quadrupole or HRAM systems
Willingness for frequent domestic and overseas business trips