Associate, Payroll Client Services - Sat–wed

Smarttelemetryhub

EMEA
Base: $19,650—$44,200 usd; bonus/equity: not speci...
Fully remote
Payroll processing experience
Payroll fundamentals understanding
Client-facing support experience
Smarttelemetryhub is seeking an Associate for Payroll Client Services who will support payroll processing and client inquiries in a fully remote capacity. The position requires strong analytical skills, attention to detail, and effective communication, as well as a willingness to learn in a fast-paced international environment

Job Summary

  • The Associate, Payroll Client Services provides payroll support and guidance, managing complex multi-country payroll issues and high-volume client inquiries while ensuring compliance and excellent service.
  • Key responsibilities include serving as the initial contact for employee and client inquiries, triaging support tickets, managing live messaging channels, and providing frontline support across multiple payroll-related products.
  • This is a full-time role with a fixed weekly schedule from Saturday through Wednesday, requiring availability to work weekends as part of the standard shift.

Matching Summary

Match Score: 85

Smarttelemetryhub is seeking an Associate for Payroll Client Services who will support payroll processing and client inquiries in a fully remote capacity. The position requires strong analytical skills, attention to detail, and effective communication, as well as a willingness to learn in a fast-paced international environment.

Salary

Base: $19,650—$44,200 USD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • payroll processing experience
  • payroll fundamentals understanding
  • client-facing support experience
  • analytical mindset and attention to detail
  • fast-paced international environments
  • fluent English communication skills
  • Slack, Zendesk, spreadsheets proficiency

Nice-to-have

  • team player
  • positive team outcomes
  • innovation
  • AI capabilities
  • future focused work culture

Key Requirements

  • Experience supporting payroll processing
  • working knowledge of regional compliance basics
  • Ability to learn and support multiple payroll-related products

Work Rights

Not specified

Tailored Resume

Cover Letter