Customer Service Coordinator

ROBOTIC AND AI GLOBAL PTE. LTD.

Singapore, Singapore
Clear communication via phone email or in person
Collaborating with team to resolve issues
Managing enquiries and tasks efficiently
The role involves sharing information clearly with customers and colleagues through various communication channels

Job Summary

  • The role involves sharing information clearly with customers and colleagues through various communication channels.
  • Candidates must collaborate closely with others to support service processes and resolve customer issues effectively.
  • The position requires managing enquiries and tasks efficiently while utilizing software like CRM platforms.

Matching Summary

The role involves sharing information clearly with customers and colleagues through various communication channels.

Skills & Requirements

Must-have

  • Clear communication via phone email or in person
  • Collaborating with team to resolve issues
  • Managing enquiries and tasks efficiently
  • Handling multiple requests simultaneously
  • Identifying issues and finding solutions
  • Addressing disagreements calmly
  • Using CRM platforms or ticketing tools

Nice-to-have

  • Offering guidance to team members
  • Supporting day-to-day workflows
  • Assisting with escalations
  • Structured approach to complex issues

Work Rights

Not specified

Tailored Resume

Cover Letter