Customer Service Administrator (ftc)

Uniphar Group

Fonthill, Ireland
On-site
Error-free order processing
Urgent hospital demand orders
Medical device delivery coordination
Uniphar Group is seeking a Customer Service Administrator for a fixed-term contract in Fonthill, Ireland. The role focuses on managing customer orders and demands, requiring excellent communication and administrative skills, with a strong emphasis on customer satisfaction

Job Summary

  • The Customer Service Representative (CSR) serves as the key interface with customers, supporting all aspects of the order and demand process.
  • Process a large volume of urgent Hospital demand orders in an error free manner under rapid turnaround constraints.
  • Demonstrates a strong Customer Orientation, delivering an exceptional service in order to meet and exceed all our customers’ expectations.

Matching Summary

Match Score: 85

Uniphar Group is seeking a Customer Service Administrator for a fixed-term contract in Fonthill, Ireland. The role focuses on managing customer orders and demands, requiring excellent communication and administrative skills, with a strong emphasis on customer satisfaction.

Skills & Requirements

Must-have

  • Error-free order processing
  • Urgent hospital demand orders
  • Medical device delivery coordination
  • Professional customer query management
  • Strong customer orientation
  • Attention to detail

Nice-to-have

  • Passion for customer service excellence
  • Eagerness to learn
  • Thrive in fast-paced environment
  • Innovative insight for continuous improvement
  • Patient-centric focus

Key Requirements

  • Previous experience of medical device customer or sales support
  • Good administrative and IT/computing skills
  • Prior knowledge of Navision is a real advantage
  • Fixed term contract role for 6 months

Work Rights

Not specified

Tailored Resume

Cover Letter