Senior Machine Learning Scientist

Ada

Remote
Not specified; not specified; unlimited vacation, ...
Remote
5+ years industry experience as data scientist or ml engineer
Deep experience applying large language models to customer problems
Strong software skills in python writing production-ready code
Ada is seeking a Senior Machine Learning Scientist to enhance its AI-driven customer support platform. The ideal candidate should have extensive experience in machine learning, particularly with large language models, and a strong ability to communicate complex concepts effectively

Job Summary

  • Ada is an AI customer service company aiming to make customer service extraordinary by resolving over 83% of conversations through automation.
  • The Senior ML Scientist will own the quality and reliability of AI features, partnering with Product Managers and Engineers to drive evidence-based decisions.
  • Employees enjoy unlimited vacation, comprehensive benefits, a wellness account, and access to cutting-edge AI tools in a remote-first environment.

Matching Summary

Match Score: 85

Ada is seeking a Senior Machine Learning Scientist to enhance its AI-driven customer support platform. The ideal candidate should have extensive experience in machine learning, particularly with large language models, and a strong ability to communicate complex concepts effectively.

Salary

Not specified; Not specified; Unlimited Vacation, Comprehensive Benefits, Wellness Account

Skills & Requirements

Must-have

  • 5+ years industry experience as Data Scientist or ML Engineer
  • Deep experience applying large language models to customer problems
  • Strong software skills in Python writing production-ready code
  • Ability to design reliable experiments and datasets
  • Experience reducing AI failure modes like hallucinations

Nice-to-have

  • Excellent communicator explaining complex ML concepts
  • Empathy for users to solve customer problems
  • Coaching and mentoring peers in AI feature design
  • Ambitious mindset focused on continuous improvement
  • Strategic expertise in AI transformation

Key Requirements

  • 5+ years of industry experience
  • Shipped work moving product metrics
  • Production-ready Python coding skills

Work Rights

Not specified

Tailored Resume

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