The Assistant Front Office Manager is responsible for overseeing all front desk operations including Guest Services, Bell, Door, Concierge, and Night Audit
Job Summary
The Assistant Front Office Manager is responsible for overseeing all front desk operations including Guest Services, Bell, Door, Concierge, and Night Audit.
Employees receive benefits including an Employee Discount Travel Program, Extended healthcare plan coverage, and opportunities to develop talent within the company.
The role requires leading a team of Heartists to create personalized experiences and ensure seamless arrivals, stays, and departures for VIP guests.
Matching Summary
The Assistant Front Office Manager is responsible for overseeing all front desk operations including Guest Services, Bell, Door, Concierge, and Night Audit.
Salary
Base: $68,000.00 - $72,000.00 per year; Bonus/Equity: Not specified; Benefits: Employee discount, EAP, extended healthcare, travel program
Skills & Requirements
Must-have
Minimum two years supervisory experience
Upscale hotel industry background
Strong organizational and communication skills
Ability to work flexible schedule
Front office policy adherence
Nice-to-have
French language proficiency preferred
Second language skills
Experience with Accor standards
Guest loyalty program promotion
Team development and coaching
Key Requirements
Two-year minimum supervisory experience in upscale hotel