Sr Cloud Operation Lead

Centific Global

Hybrid
Overseeing support team efforts
Project and application support strategies
Managed global technical support models
Centific Global is seeking a Senior Cloud Operation Lead to oversee the support team and manage high-level project support strategies. The ideal candidate will possess extensive management experience, a problem-solving mindset, and strong leadership qualities, with a focus on client satisfaction and team coordination

Job Summary

  • The Senior Technical Support Specialist oversees the entire support team at the highest level and acts as the face of the company to clients.
  • Responsibilities include liaising with the Senior Software Development Manager for support strategies on new applications and providing managed production support.
  • Centific is a frontier AI data foundry empowering clients with safe, scalable AI deployment through curated data and purpose-built technology platforms.

Matching Summary

Match Score: 85

Centific Global is seeking a Senior Cloud Operation Lead to oversee the support team and manage high-level project support strategies. The ideal candidate will possess extensive management experience, a problem-solving mindset, and strong leadership qualities, with a focus on client satisfaction and team coordination.

Skills & Requirements

Must-have

  • Overseeing support team efforts
  • Project and application support strategies
  • Managed global technical support models
  • Production support and client requirements
  • Advanced Microsoft Office 365 knowledge

Nice-to-have

  • Detail-oriented problem-solving mindset
  • Organized and focused independent work
  • Leadership qualities and delegation skills
  • Willingness to work overtime

Key Requirements

  • College/University degree
  • Advanced knowledge of online communication
  • Leadership experience required

Work Rights

Not specified

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