Technical Assistant

Newell Brands Inc

Bogota, CO
On-site
Manage warranty process
Review returned products
Control parts inventory
Newell Brands Inc. is seeking a Technical Assistant to provide high-quality after-sales technical service in Bogota, CO. The role involves managing warranty processes, evaluating returned products, and ensuring efficient resource management to meet financial targets while upholding service standards

Job Summary

  • The main purpose of this role is to deliver high-quality after-sales technical service by managing the warranty process, reviewing returned products, and controlling parts and accessories inventory.
  • This position plays a key role in product evaluation, warranty validation, and technical review of defective units, ensuring efficient resource management and achievement of financial targets while maintaining excellent service standards.
  • Operates with minimal supervision and strong technical judgment, ensuring accurate warranty validation to protect company financial performance and contributing to continuous improvement through product failure analysis and trend identification.

Matching Summary

Match Score: 85

Newell Brands Inc. is seeking a Technical Assistant to provide high-quality after-sales technical service in Bogota, CO. The role involves managing warranty processes, evaluating returned products, and ensuring efficient resource management to meet financial targets while upholding service standards.

Skills & Requirements

Must-have

  • Manage warranty process
  • Review returned products
  • Control parts inventory
  • Technical evaluation of defects
  • SAP, Salesforce, Excel proficiency

Nice-to-have

  • High-performance culture
  • Unparalleled curiosity
  • Talented people fuel success
  • Core values guide all we do

Key Requirements

  • Associate Degree (2 years)
  • 2+ years of experience in administration, customer service, after-sales service, or technical repair
  • 1+ year of experience in Customer Service, Logistics, or Technical Service environments

Work Rights

Not specified

Tailored Resume

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