Service Operations Manager

KONE

Beltsville, MD, US
Base: $159,800.00 – $209,790.00; bonus: 15% target...
**
5+ years maintenance expertise
Supervisory experience leading union workforce
Safety guidelines implementation and monitoring
** KONE is seeking a Service Operations Manager in Beltsville, MD, responsible for managing local service operations, ensuring safety and quality, and fostering employee development. The ideal candidate should have over five years of maintenance and supervisory experience, particularly with union-represented workforces, and a strong commitment to innovative and collaborative practices. **

Job Summary

  • The mission is to promote a positive culture surrounded by accomplishing safety and quality goals to achieve customer satisfaction and profitable business results.
  • You will successfully drive the service business operations for your territory while working in collaboration with your customer and peers.
  • KONE offers competitive salary, comprehensive benefits including medical and dental insurance, and opportunities to learn and grow.

Matching Summary

Match Score: 75

** KONE is seeking a Service Operations Manager in Beltsville, MD, responsible for managing local service operations, ensuring safety and quality, and fostering employee development. The ideal candidate should have over five years of maintenance and supervisory experience, particularly with union-represented workforces, and a strong commitment to innovative and collaborative practices. **

Salary

Base: $159,800.00 – $209,790.00; Bonus: 15% Target Incentive based on company and individual goals; Benefits: Medical, Dental, Vision, 401k match, Paid Time Off, Tuition Reimbursement

Skills & Requirements

Must-have

  • 5+ years maintenance expertise
  • Supervisory experience leading union workforce
  • Safety guidelines implementation and monitoring
  • Budget planning and control
  • Customer satisfaction management

Nice-to-have

  • Appetite for learning new technologies
  • Coaching technical supervisors to be customer-oriented
  • Fostering innovative and collaborative culture
  • Continuous employee development and motivation

Key Requirements

  • 5+ years relevant maintenance expertise
  • Supervisory experience ideally leading union represented workforce
  • Associates degree in related field or additional experience

Work Rights

Not specified

Tailored Resume

Cover Letter