Patient Service Representative Ii Hospital

Advocate Health

Base: $21.85 - $32.80; bonus/equity: not specified...
Onsite
Electronic health record creation
Patient demographic and insurance verification
Hipaa compliance
Advocate Health is seeking a full-time Patient Service Representative II to manage patient registration, verify insurance information, and ensure compliance with healthcare regulations. The role requires strong customer service skills and experience in patient access or related fields, working primarily during weekdays with occasional Saturday shifts

Job Summary

  • Creates the initial electronic health record that serves as the foundation of the patient medical record that is utilized by all members of the healthcare team.
  • Discusses and collects co-pays and other out-of-pocket patient responsibilities, obtaining accurate information at the point of registration helps ensure timely payment to the organization and prevents billing issues and patient complaints.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

Advocate Health is seeking a full-time Patient Service Representative II to manage patient registration, verify insurance information, and ensure compliance with healthcare regulations. The role requires strong customer service skills and experience in patient access or related fields, working primarily during weekdays with occasional Saturday shifts.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Paid Time Off programs, Health and welfare benefits, Flexible Spending Accounts, Family benefits, Defined contribution retirement plans, Educational Assistance Program

Skills & Requirements

Must-have

  • Electronic health record creation
  • Patient demographic and insurance verification
  • HIPAA compliance
  • Customer service skills
  • Handle high stress environment

Nice-to-have

  • Proactive communication
  • Public relations
  • Collaborative work environment
  • Service recovery skills

Key Requirements

  • High School Graduate
  • Two years of experience
  • Experience with insurance verification/eligibility tools
  • Experience with EPIC electronic medical record
  • Must be able to handle large workloads

Work Rights

Not specified

Tailored Resume

Cover Letter