Réceptionniste Tournant H/f

Sofitel Brisbane Central / Ibis Budget & Ibis Styles Thonon-les-Bains / Accor

Thonon-les-Bains, France
Base: 23,500 - 26,000 eur gross annual; bonus: ann...
On-site
Proven experience in hotel reception or customer service
Fluent french and english language skills
Proficiency with opera or fols reservation systems
The role involves managing daily hotel operations including check-ins, check-outs, billing, and optimizing room planning

Job Summary

  • The role involves managing daily hotel operations including check-ins, check-outs, billing, and optimizing room planning.
  • Candidates must be fluent in both French and English to ensure professional communication with international travelers.
  • The company offers a competitive salary between 23,500 and 26,000 EUR annually along with comprehensive benefits including employer-matched savings.

Matching Summary

The role involves managing daily hotel operations including check-ins, check-outs, billing, and optimizing room planning.

Salary

Base: 23,500 - 26,000 EUR gross annual; Bonus: Annual performance bonus available; Benefits: Company pension plan, 60% subsidized health insurance, overtime compensation

Skills & Requirements

Must-have

  • Proven experience in hotel reception or customer service
  • Fluent French and English language skills
  • Proficiency with Opera or Fols reservation systems
  • Ability to manage multiple tasks simultaneously
  • Strong organizational and time management skills

Nice-to-have

  • Additional foreign language proficiency
  • Friendly, accessible, and inclusive personality
  • Experience with group reservations and rooming lists
  • Problem-solving skills for client complaints
  • Flexibility for weekend and night shifts

Key Requirements

  • Experience in hospitality customer service
  • French and English fluency required
  • Knowledge of Opera or Fols software

Work Rights

Not specified

Tailored Resume

Cover Letter