Lead - Servicenow Operational Analysis

Real Time Executives Inc

Bengaluru, India
Hybrid
5+ years servicenow development experience
Javascript rest/soap integrations flow designer
Incident change request management tasks
This hybrid role combines hands-on platform development with operational leadership within a high-performing team focused on continuous improvement

Job Summary

  • This hybrid role combines hands-on platform development with operational leadership within a high-performing team focused on continuous improvement.
  • The position requires monitoring system health and performance while designing scalable solutions including custom applications and workflows on the ServiceNow platform.
  • Candidates must possess deep technical capability to translate business requirements into technical solutions while adhering to ITIL practices and SAFe methodologies.

Matching Summary

This hybrid role combines hands-on platform development with operational leadership within a high-performing team focused on continuous improvement.

Skills & Requirements

Must-have

  • 5+ years ServiceNow development experience
  • JavaScript REST/SOAP integrations Flow Designer
  • Incident change request management tasks
  • ITSM HRSD ITOM CSM module proficiency
  • Agile SDLC and code review participation

Nice-to-have

  • Strategic thinker with self-motivation skills
  • Experience supporting large customer base
  • Ability to drive innovative solutions
  • Strong stakeholder relationship management
  • Detail oriented and adaptable mindset

Key Requirements

  • Bachelor's degree in IT or related field
  • 5+ years applicable professional experience
  • Certified ServiceNow Administrator preferred
  • Certified ServiceNow Developer preferred
  • ITIL Certification preferred

Work Rights

Not specified

Tailored Resume

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