Customer Success Advisor - Asean

AUTODESK CONSTRUCTION CLOUD

Not specified
Proactive customer engagement
Increase customer value and product usage
Identify and engage at-risk accounts
Autodesk Construction Cloud is seeking a Customer Success Advisor for the ASEAN region, focused on enhancing customer engagement and value realization through Autodesk solutions. The role emphasizes collaboration across teams and the ability to identify customer needs, fostering loyalty and satisfaction

Job Summary

  • As a Customer Success Advisor you’ll support customer outcomes by helping them realize more value of their Autodesk solutions.
  • Our Customer Success team is a collaborative, driven, global organization devoted to providing world-class experiences for our customers.
  • When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all.

Matching Summary

Match Score: 85

Autodesk Construction Cloud is seeking a Customer Success Advisor for the ASEAN region, focused on enhancing customer engagement and value realization through Autodesk solutions. The role emphasizes collaboration across teams and the ability to identify customer needs, fostering loyalty and satisfaction.

Skills & Requirements

Must-have

  • proactive customer engagement
  • increase customer value and product usage
  • identify and engage at-risk accounts
  • cross-functional collaboration
  • deepen customer satisfaction and loyalty
  • expand customer relationships

Nice-to-have

  • curiosity mindset
  • shaping internal best practices
  • challenge the status quo

Key Requirements

  • 3-5 years in Customer Success, Account Management, or related role
  • Proven track record of working independently
  • Experience navigating cross-functional collaboration
  • Proficiency in Salesforce or similar CRM systems
  • Experience with SaaS, cloud-based software, or subscription business models
  • Familiarity with Autodesk customer industries
  • Fluent in English and Bahasa

Work Rights

Not specified

Tailored Resume

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