Customer Insight Manager - Customer Needs

Lloydseurope

Bristol, United Kingdom
£61,335 - £68,160; not specified; not specified py
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Customer behaviours and trends
Data synthesis and analysis
Actionable recommendations
** Lloyds Banking Group is seeking a Customer Insight Manager to develop strategic insights into customer behavior and market trends, particularly within the financial services sector. The role emphasizes collaboration across various teams to translate complex data into actionable recommendations, all while supporting a flexible work environment. **

Job Summary

  • As a Customer Insight Manager, you will act as a strategic partner to product, proposition, channel and marketing teams.
  • Your work will help shape future propositions and experiences that deliver value for both our customers and the business.
  • We offer a generous pension contribution of up to 15%, an annual performance-related bonus, and share schemes including free shares.

Matching Summary

Match Score: 75

** Lloyds Banking Group is seeking a Customer Insight Manager to develop strategic insights into customer behavior and market trends, particularly within the financial services sector. The role emphasizes collaboration across various teams to translate complex data into actionable recommendations, all while supporting a flexible work environment. **

Salary

£61,335 - £68,160; Not specified; Not specified

Skills & Requirements

Must-have

  • customer behaviours and trends
  • data synthesis and analysis
  • actionable recommendations
  • stakeholder influence
  • customer understanding
  • problem framing skills

Nice-to-have

  • AI and emerging insight tools
  • customer focused thinking
  • agile environment
  • continuous learning

Key Requirements

  • Experience in customer insight or strategy
  • Excellent storytelling skills
  • Strong analytical skills
  • Strong commercial understanding
  • Ability to manage competing priorities
  • Strong collaboration skills

Work Rights

Not specified

Tailored Resume

Cover Letter