The Field Service Technician I role is responsible for providing the Astreya user experience, from order tracking and accessory management to user setup and conference room maintenance
Job Summary
The Field Service Technician I role is responsible for providing the Astreya user experience, from order tracking and accessory management to user setup and conference room maintenance.
This role supports a complex and fast-paced environment focused on video conference rooms with outstanding attention to customer satisfaction.
You will perform customer support for over 70,000 users worldwide, utilize ticketing systems, and contribute to large-scale global projects as needed.
Matching Summary
The Field Service Technician I role is responsible for providing the Astreya user experience, from order tracking and accessory management to user setup and conference room maintenance.