Customer Service Representative

Grand Canine Hotel

Montclair, NJ, United States
Base: $16.00ph doe; bonus/equity: tips; benefits: ...
On-site
Answering phones with a smile
Multi-tasking like a pro
Handling cash and cards
Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location, focusing on exceptional service for pet families. The ideal candidate should possess strong communication skills, a passion for pets and people, and previous customer service experience

Job Summary

  • We are revolutionizing the pet industry and are looking for someone who can make every client feel like a VIP (Very Important Pet-parent).
  • You’ll be responsible for welcoming pet parents and their furry VIPs, answering phones, touring new clients, managing check-ins and check-outs, and handling cash and cards.
  • Perks include Telehealth, 401k, and Pet Insurance, with pay starting at $16.00/hour DOE + tips.

Matching Summary

Match Score: 85

Destination Pet is seeking a Customer Service Representative for their Montclair, NJ location, focusing on exceptional service for pet families. The ideal candidate should possess strong communication skills, a passion for pets and people, and previous customer service experience.

Salary

Base: $16.00/hour DOE; Bonus/Equity: tips; Benefits: Telehealth, 401k and Pet Insurance

Skills & Requirements

Must-have

  • answering phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in both human and hound
  • juggling phones and customers
  • love pets and people

Key Requirements

  • High school diploma or equivalent required
  • 1+ year of customer service experience preferred
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter