Case Manager

EML

Melbourne, Australia
Fully remote
Workers compensation claims management
Customer focused empathetic service
Manage caseload within legislation
You will manage a portfolio of workers compensation claims, with a focus on providing a high level of service and supporting injured workers to recover from workplace injury and return to work

Job Summary

  • You will manage a portfolio of workers compensation claims, with a focus on providing a high level of service and supporting injured workers to recover from workplace injury and return to work.
  • EML is an equal opportunity employer fostering a culture that celebrates diversity and inclusion, where everyone feels valued and respected.
  • EML provides career opportunities and great employee benefits, including flexibility to work from home, a corporate wellbeing program, and comprehensive learning and development opportunities.

Matching Summary

You will manage a portfolio of workers compensation claims, with a focus on providing a high level of service and supporting injured workers to recover from workplace injury and return to work.

Skills & Requirements

Must-have

  • Workers compensation claims management
  • Customer focused empathetic service
  • Manage caseload within legislation
  • End-to-end case outcomes
  • Provide accurate information

Nice-to-have

  • Fast-paced high-pressure environment
  • Solutions-focused
  • Creative problem solving
  • Diverse and collaborative team culture
  • Work-life balance support

Key Requirements

  • Previous experience in fast-paced environment
  • Strong PC skills
  • Excellent communication skills
  • Empathetic resilient solutions-focused
  • Proactive self-motivated
  • High attention to detail
  • Strong organisational time management

Work Rights

Not specified

Tailored Resume

Cover Letter