Service Advisor

Greiner Ford

Fontana, CA, United States
Base: $16.50ph draw against commission; bonus/equi...
Initiating automotive services and repairs
Customer communication and liaison
Developing repair estimates
Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer

Job Summary

  • Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
  • Develop estimates by costing materials, supplies, and labor, calculating customer's payment, including deductibles.
  • We offer best in class industry benefits: Competitive pay Medical, Dental and Vision Plans Paid Holidays & PTO Short and Long-Term Disability Paid Life Insurance 401(k) Retirement Plan Employee Stock Purchase Plan Lithia Learning Center Vehicle Purchase Discounts Wellness Programs.

Matching Summary

Serve as the communicator and liaison between the customer and technician; ensuring the customer’s needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.

Salary

Base: $16.50/hr draw against commission; Bonus/Equity: commission and performance incentives; Benefits: Medical, Dental, Vision, PTO, 401(k), ESPP

Skills & Requirements

Must-have

  • Initiating automotive services and repairs
  • Customer communication and liaison
  • Developing repair estimates
  • Writing repair orders
  • Administering manufacturer warranty

Nice-to-have

  • Team player focused on customer service
  • Basic mechanical understanding of automobile

Key Requirements

  • Previous Service Advisor experience preferred
  • Prior experience as automotive technician a plus
  • High School graduate or equivalent
  • 18 years or older required

Work Rights

Not specified

Tailored Resume

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