Guest Experience Associate (Aftersales Service Centre)

PORSCHE SINGAPORE PTE. LTD.

Tanjong Penjuru, Singapore
Professional front-of-house reception experience
Luxury brand customer service standards
Strong communication and interpersonal skills
The role serves as the first point of contact at the service reception, delivering a premium and seamless Aftersales experience

Job Summary

  • The role serves as the first point of contact at the service reception, delivering a premium and seamless Aftersales experience.
  • Candidates will coordinate onward and return mobility arrangements while maintaining high standards in the customer waiting lounge.
  • This is a 2-year contract position based at the Porsche Service Centre in Tanjong Penjuru with relocation planned for 2027.

Matching Summary

Match Score: 75

The role serves as the first point of contact at the service reception, delivering a premium and seamless Aftersales experience.

Skills & Requirements

Must-have

  • Professional front-of-house reception experience
  • Luxury brand customer service standards
  • Strong communication and interpersonal skills

Nice-to-have

  • Automotive aftersales industry background
  • Proactive problem-solving mindset
  • Experience with luxury retail environments

Key Requirements

  • 1–3 years experience in hospitality or luxury retail
  • Singapore Citizen or Singapore Permanent Resident preferred
  • Fresh graduates are welcome to apply

Work Rights

Singapore Citizen or PR preferred

Tailored Resume

Cover Letter