Sr. Business Systems Analyst - Servicenow

Genesys

Sao Paulo, Brazil
Servicenow platform experience
Agile environments
Stakeholder communication skills
Genesys empowers organizations to improve loyalty and business outcomes. The BSA role translates business requirements into effective platform configurations. Joining Genesys means collaborating with global teams to build trusted platforms

Job Summary

  • Genesys empowers organizations to improve loyalty and business outcomes. The BSA role translates business requirements into effective platform configurations. Joining Genesys means collaborating with global teams to build trusted platforms.

Matching Summary

Genesys empowers organizations to improve loyalty and business outcomes. The BSA role translates business requirements into effective platform configurations. Joining Genesys means collaborating with global teams to build trusted platforms.

Skills & Requirements

Must-have

  • ServiceNow platform experience
  • Agile environments
  • Stakeholder communication skills

Nice-to-have

  • Experience with CSDM/CMDB
  • Knowledge management governance
  • Support for integrations or automation

Key Requirements

  • 3–6+ years of ServiceNow experience
  • Experience supporting multiple ServiceNow modules
  • Strong understanding of enterprise service management processes

Work Rights

Not specified

Tailored Resume

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