Experienced Customer Service Representative

VCA Village Park Animal Hospital

San Diego, CA, US
Base: $17.00 - $20.00 ph; bonus/equity: not specif...
Greeting visitors and answering telephones
Scheduling and confirming appointments
Processing payments and explaining fees
The Client Service Representative serves as the face of VCA Village Park Animal Hospital, setting the tone for building customer trust

Job Summary

  • The Client Service Representative serves as the face of VCA Village Park Animal Hospital, setting the tone for building customer trust.
  • Responsibilities include greeting visitors, scheduling appointments, processing payments, and educating clients on non-medical pet care topics.
  • The position offers competitive compensation ranging from $17.00 to $20.00 per hour along with a comprehensive benefits package.

Matching Summary

The Client Service Representative serves as the face of VCA Village Park Animal Hospital, setting the tone for building customer trust.

Salary

Base: $17.00 - $20.00 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, paid vacation/sick days, 401(k), employee pet discounts

Skills & Requirements

Must-have

  • Greeting visitors and answering telephones
  • Scheduling and confirming appointments
  • Processing payments and explaining fees
  • Managing medical records and charts
  • Educating clients on pet care

Nice-to-have

  • Personable yet highly professional demeanor
  • Service extraordinaire attitude
  • Experience in animal husbandry knowledge
  • Ability to build customer trust
  • Willingness to perform facility maintenance

Key Requirements

  • Prior experience in client service or customer support
  • Professionalism and personable communication skills
  • Ability to manage medical records and hospital maintenance tasks

Work Rights

Not specified

Tailored Resume

Cover Letter