Commercial Service Supervisor

Mtbachelor

Williamsville, New York, United States of America
$62,200.00 - $103,600.00 annual; not specified; no...
Supervise commercial support team
Risk mitigation and cost reduction
Employee performance management
Supervise a large commercial support team, possibly at multiple locations, ensuring adherence to established policies and procedures

Job Summary

  • Supervise a large commercial support team, possibly at multiple locations, ensuring adherence to established policies and procedures.
  • Make recommendations for improving processes to mitigate risk, save time, reduce costs, or enhance customer satisfaction.
  • Responsible for performance management, employee development, engagement, and disciplinary action for the assigned commercial support team.

Matching Summary

Supervise a large commercial support team, possibly at multiple locations, ensuring adherence to established policies and procedures.

Salary

$62,200.00 - $103,600.00 Annual; Not specified; Not specified

Skills & Requirements

Must-have

  • supervise commercial support team
  • risk mitigation and cost reduction
  • employee performance management
  • internal and external partnerships
  • develop training programs

Nice-to-have

  • champion partnership between teams
  • proactively document procedures
  • troubleshoot problem situations
  • ambassador for Commercial Service Team

Key Requirements

  • Bachelor's degree or 3 years banking customer service/operations experience
  • Minimum 5 years higher education/experience in banking
  • 2 years supervisory experience
  • Mentoring and coaching experience

Work Rights

Not specified

Tailored Resume

Cover Letter