Salesforce is seeking a Customer Success Manager to join their team in Dublin, Ireland, focusing on supporting public sector customers. The ideal candidate will have extensive experience in customer service, project management, and SaaS, with strong communication skills to navigate complex client relationships effectively
Job Summary
Salesforce is the #1 AI CRM, where humans with agents drive customer success together.
You will support our customers' successful adoption of Informatica technologies through methodologies for their success.
Develop shared outcome-based Success Plans, tracking and reporting on key metrics for customer adoption and success.
Matching Summary
Match Score: 85
Salesforce is seeking a Customer Success Manager to join their team in Dublin, Ireland, focusing on supporting public sector customers. The ideal candidate will have extensive experience in customer service, project management, and SaaS, with strong communication skills to navigate complex client relationships effectively.
Skills & Requirements
Must-have
manage onboarding process
identify and define use cases
drive customer adoption and expansion
serve as customer advocate
develop trusted advisor relationship
Nice-to-have
innovative thinkers
adventurous minds
push bold ideas forward
shared passion for data
Key Requirements
Minimum 5+ years of relevant professional experience
Executive-level communication experience
Data Management domain knowledge with SaaS software experience