Customer Service Representative (dutch-speaking) – Global E-commerce - 1500€ Welcome Bonus

Concentrix

Lisbon, Portugal
Base: competitive salary; bonus/equity: 1,500€ wel...
Dutch fluency c1
English fluency b2
E-commerce understanding
As a Customer Service Representative, you will investigate and resolve issues reported by buyers/sellers/customers/creators such as checking order and logistics status

Job Summary

  • As a Customer Service Representative, you will investigate and resolve issues reported by buyers/sellers/customers/creators such as checking order and logistics status.
  • Concentrix offers a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you’ve always envisioned.
  • In this role, we offer benefits that help you support your unique lifestyle including a competitive salary, a 1500€ Welcome Bonus, and full paid training.

Matching Summary

As a Customer Service Representative, you will investigate and resolve issues reported by buyers/sellers/customers/creators such as checking order and logistics status.

Salary

Base: Competitive salary; Bonus/Equity: 1500€ Welcome Bonus; Benefits: Not specified

Skills & Requirements

Must-have

  • Dutch fluency C1
  • English fluency B2
  • e-commerce understanding
  • social media products usage

Nice-to-have

  • career growth potential
  • team player
  • independent work ability
  • digital advertising understanding

Key Requirements

  • Dutch (Required)
  • English (Required)
  • College degree or equivalent diploma
  • Call center experience
  • Available for 24/7 rotating shifts
  • Legally authorized to work in Portugal

Work Rights

Legally authorized to work in Portugal

Tailored Resume

Cover Letter