Reservations Executive

Hotel Chadstone Melbourne MGallery

Queenstown, New Zealand
Not specified; not specified; benefits include wel...
On-site (permanent part-time, 24 hours a week over 3 days)
Accurate reservation processing
Opera pms proficiency required
Three ring call response time
Hotel Chadstone Melbourne MGallery is seeking a Reservations Executive to manage guest reservations and inquiries in a luxury alpine setting. The role emphasizes professional communication, attention to detail, and a commitment to exceptional guest service while promoting the hotel's sustainability initiatives

Job Summary

  • The role involves accurately receiving and processing guest reservations while ensuring timely responses to all enquiries.
  • Candidates must actively promote Accor Live Limitless membership and adhere to published rates to maximize room yield.
  • This position offers the opportunity to work in New Zealand's iconic alpine destination as part of a global sustainability-focused team.

Matching Summary

Match Score: 85

Hotel Chadstone Melbourne MGallery is seeking a Reservations Executive to manage guest reservations and inquiries in a luxury alpine setting. The role emphasizes professional communication, attention to detail, and a commitment to exceptional guest service while promoting the hotel's sustainability initiatives.

Salary

Not specified; Not specified; Benefits include wellbeing support and sustainability initiatives

Skills & Requirements

Must-have

  • Accurate reservation processing
  • Opera PMS proficiency required
  • Three ring call response time
  • Luxury guest service expectations
  • Revenue yield maximization

Nice-to-have

  • Self-motivated autonomous worker
  • Emotional intelligence excellence
  • Accor Live Limitless promotion
  • Positive selling approach
  • Immaculate grooming standards

Key Requirements

  • Previous Hotel Guest Services experience
  • Proficiency in Opera or other PMS
  • Clean police record required
  • Excellent English communication skills

Work Rights

Not specified

Tailored Resume

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