Customer Service Officer

SGO TAS PTE. LTD.

Singapore, Singapore
Not specified; not specified; staff discounts, bir...
Professional communication skills
Customer service background
Phone etiquette proficiency
The role involves addressing customer needs, resolving feedback, and ensuring an exceptional guest experience to increase retention

Job Summary

  • The role involves addressing customer needs, resolving feedback, and ensuring an exceptional guest experience to increase retention.
  • Responsibilities include handling phone enquiries with etiquette, scheduling appointments, and serving light refreshments to clients.
  • The company offers training, career progression opportunities, staff discounts, and performance-based annual increments.

Matching Summary

Match Score: 75

The role involves addressing customer needs, resolving feedback, and ensuring an exceptional guest experience to increase retention.

Salary

Not specified; Not specified; Staff discounts, birthday vouchers, annual leave, marriage and compassionate leaves, referral incentive

Skills & Requirements

Must-have

  • Professional communication skills
  • Customer service background
  • Phone etiquette proficiency
  • Appointment scheduling ability

Nice-to-have

  • Prior beauty industry experience
  • Passion for serving customers
  • Immediate availability to start

Key Requirements

  • Well-groomed professional appearance
  • Service-oriented mindset
  • Precise communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter