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Greystar Australia Pty Ltd is seeking a Receptionist to join their team, tasked with providing exceptional customer service and administrative support to enhance the resident and guest experience. The ideal candidate should have previous experience in reception or customer service roles, along with proficiency in Microsoft Office and familiarity with property management software.
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Job Summary
The Receptionist is responsible for ensuring that the stay of residents and guests is exceptional, guaranteeing that service quality exceeds their expectations.
Key responsibilities include supporting the creation of a memorable experience, delivering all aspects of customer service, and providing proactive reception and customer service.
The role involves carrying out customer service and administrative tasks with the aim of contributing to occupancy, satisfaction, and retention.
Matching Summary
Match Score: 75
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Greystar Australia Pty Ltd is seeking a Receptionist to join their team, tasked with providing exceptional customer service and administrative support to enhance the resident and guest experience. The ideal candidate should have previous experience in reception or customer service roles, along with proficiency in Microsoft Office and familiarity with property management software.
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Skills & Requirements
Must-have
Customer service excellence
Proactive reception and customer service
Health & Safety compliance
Incident resolution
Payment and cash handling
Corporate systems usage
English proficiency
Nice-to-have
Enhance service quality
Promote satisfaction and retention
Maintain local knowledge
Collaborate with maintenance
Role model for corporate values
Enthusiasm for continuous learning
Key Requirements
Previous experience in reception, customer service, or front office roles