Nke Technical Support Engineer

KONE ELEVATORS PTY

Kunshan, ,
Fully remote
Remote and on-site technical support
Installation issue troubleshooting
Safety procedure compliance
KONE Elevators is seeking a Technical Support Engineer to provide remote and on-site technical support for installation issues, focusing on enhancing customer specifications and ensuring safety compliance. The role involves training local staff, creating quality reports, and participating in product development and troubleshooting

Job Summary

  • Provide remote or on-site technical support for installation and operational issues including digital, software, and BIM related challenges.
  • Train local trainers and employees, cooperate with global and local training centers, and create quality reports to ensure corrective actions are implemented.
  • Operate within KONE safety requirements, ensure installations follow global processes, and foster a collaborative and innovative working culture focused on sustainability and employee engagement.

Matching Summary

Match Score: 85

KONE Elevators is seeking a Technical Support Engineer to provide remote and on-site technical support for installation issues, focusing on enhancing customer specifications and ensuring safety compliance. The role involves training local staff, creating quality reports, and participating in product development and troubleshooting.

Skills & Requirements

Must-have

  • Remote and on-site technical support
  • Installation issue troubleshooting
  • Safety procedure compliance
  • Quality reporting and corrective actions
  • Training delivery and coordination

Nice-to-have

  • Collaborative working culture
  • Employee engagement focus
  • Sustainability practices
  • Team leadership and people management
  • Continuous competence development

Key Requirements

  • Experience in technical field support
  • Knowledge of elevator installation and safety standards
  • Ability to lead and manage technical teams
  • Competence in training delivery
  • Familiarity with quality and safety reporting processes

Work Rights

Not specified

Tailored Resume

Cover Letter