Customer Support Specialist, Italian (weekend Shift)

Klaviyo

Dublin, Ireland
Base: €40.000—€60.000 eur; bonus/equity: not speci...
On-site
Fluent english and italian
Weekend shift availability
1+ years customer-facing experience
Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat

Job Summary

  • Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat.
  • We are looking for Italian-fluent Product Experts who are passionate about providing the best support to our EMEA customers who are scaling their businesses with Klaviyo.
  • We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements.

Matching Summary

Provide high-quality product support for Klaviyo customers, partnering with them to effectively resolve their issues through email and live chat.

Salary

Base: €40.000—€60.000 EUR; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Fluent English and Italian
  • Weekend shift availability
  • 1+ years customer-facing experience
  • AI experimentation experience
  • High-volume, fast-paced environment

Nice-to-have

  • Troubleshooting APIs, integrations, HTML/CSS/JavaScript
  • MarTech SaaS or e-commerce platforms
  • Familiarity with Zendesk, G-Suite

Key Requirements

  • Fluent English & Italian
  • Ability to work weekends
  • 1+ years customer-facing role
  • Full authorization to work in Ireland

Work Rights

Full authorization to work in Ireland

Tailored Resume

Cover Letter