2+ years senior superannuation or trustee-facing role
Expertise in group administration and death claims
This role is accountable for delivering high-quality group superannuation and senior claims outcomes while leading capability uplift across internal teams
Job Summary
This role is accountable for delivering high-quality group superannuation and senior claims outcomes while leading capability uplift across internal teams.
Candidates must demonstrate strong depth of experience in superannuation operations with a minimum of five years in administration environments.
AIA offers flexible working arrangements including 3 days in office and 2 days WFH, along with additional leave days and health initiatives.
Matching Summary
This role is accountable for delivering high-quality group superannuation and senior claims outcomes while leading capability uplift across internal teams.
Skills & Requirements
Must-have
5+ years superannuation administration experience
2+ years senior superannuation or trustee-facing role
Expertise in group administration and death claims
Experience with TPD, IP, PI, and TI claims
Proven capability in training delivery and coaching
Nice-to-have
Strong customer-first mindset
Ability to translate complex legislative requirements
Experience driving quality and risk outcomes
Excellent analytical and communication skills
Key Requirements
Minimum 5 years in superannuation administration
At least 2 years in senior or trustee-facing role
Deep expertise in group administration and death claims
Demonstrated capability in training and coaching within regulated environment