Sr. Customer Success Manager/customer Success Manager- Paradox

karrieregeheimnis.de

Chicago, IL, USA
Base: $99,800 - $149,600 usd (chicago); $90,300 - ...
Fully remote
Customer success or account management
Enterprise saas solutions experience
Technical understanding of complex software ecosystems
Paradox helps organizations worldwide reimagine recruitment with a conversational AI recruiting platform that streamlines hiring processes

Job Summary

  • Paradox helps organizations worldwide reimagine recruitment with a conversational AI recruiting platform that streamlines hiring processes.
  • The role involves partnering with enterprise clients globally to ensure success through onboarding, training, ongoing support, and strategic account management.
  • Workday offers a flexible work approach combining in-person and remote work, along with competitive compensation and comprehensive benefits.

Matching Summary

Paradox helps organizations worldwide reimagine recruitment with a conversational AI recruiting platform that streamlines hiring processes.

Salary

Base: $99,800 - $149,600 USD (Chicago); $90,300 - $160,400 USD (other US locations); Bonus/Equity: Eligible for Workday Bonus Plan and stock grants; Benefits: Comprehensive benefits package

Skills & Requirements

Must-have

  • Customer success or account management
  • Enterprise SaaS solutions experience
  • Technical understanding of complex software ecosystems
  • Global cross-functional team collaboration
  • Client training and onboarding
  • Strategic account management

Nice-to-have

  • HR/recruiting software domain expertise
  • Executive level customer relationship building
  • Cross-functional engagement with Sales and Product Management
  • Excellent communication and organizational skills
  • Ability to travel up to 30%
  • Flexible work environment

Key Requirements

  • 7+ years customer success or account management (Sr. level)
  • 5+ years customer success or account management (Manager level)
  • Experience supporting or implementing enterprise SaaS solutions
  • Bachelor degree or equivalent experience
  • Ability to travel up to 30%

Work Rights

Not specified

Tailored Resume

Cover Letter