Base: based on experience + location; bonus/equity...
Hybrid
5+ years customer service support experience
Excellent written and verbal english skills
Experience with mac and windows operating systems
Autodesk is seeking a Product Support Representative in Bengaluru, India, to provide customer support for their Flow Capture product within the Interactive Graphics, Media & Entertainment division. The ideal candidate will have extensive experience in customer service, preferably within the entertainment industry, and possess strong communication and technical skills
Job Summary
This role specializes in supporting Autodesk's Flow Capture product for the entertainment industry.
The position requires managing support requests and resolving technical issues across various platforms including applications, hardware, and networks.
Candidates must be available Wednesday to Sunday from 6:00 AM IST to 2:30 PM IST.
Matching Summary
Match Score: 85
Autodesk is seeking a Product Support Representative in Bengaluru, India, to provide customer support for their Flow Capture product within the Interactive Graphics, Media & Entertainment division. The ideal candidate will have extensive experience in customer service, preferably within the entertainment industry, and possess strong communication and technical skills.
Salary
Base: Based on experience and location; Bonus/Equity: Annual cash bonuses and stock grants possible; Benefits: Comprehensive benefits package included
Skills & Requirements
Must-have
5+ years customer service support experience
Excellent written and verbal English skills
Experience with Mac and Windows operating systems
Nice-to-have
Entertainment industry experience is a plus
Experience working with distributed remote teams
Ability to pick up new technology easily
Key Requirements
5+ years in customer service or support
Wednesday to Sunday availability required
Strong critical thinking and problem-solving skills