Customer Service Associate

Greystar Australia Pty Ltd

London, United Kingdom
Microsoft office proficiency
Customer service experience
Health and safety knowledge
The role involves providing day-to-day management of the property Chapter South Bank including marketing, maintenance, and tenancy administration

Job Summary

  • The role involves providing day-to-day management of the property Chapter South Bank including marketing, maintenance, and tenancy administration.
  • Candidates must deliver exceptional customer service by anticipating and exceeding resident expectations while handling queries and complaints effectively.
  • The position requires participating in an on-call roster to provide out-of-hours emergency support and chasing outstanding rent arrears.

Matching Summary

The role involves providing day-to-day management of the property Chapter South Bank including marketing, maintenance, and tenancy administration.

Skills & Requirements

Must-have

  • Microsoft Office proficiency
  • Customer service experience
  • Health and Safety knowledge
  • Numerical skills for rent collection
  • Administrative task completion

Nice-to-have

  • Relationship building with university clients
  • Marketing and event support experience
  • Autonomous decision-making ability
  • Cultural awareness and adaptability
  • Enthusiasm for continuous improvement

Key Requirements

  • Good level of general education
  • Proficient in Microsoft Office packages
  • Knowledge of UK Health and Safety legislation

Work Rights

Not specified

Tailored Resume

Cover Letter