Officer, Collections Senior Supervisor

Citi

Singapore
**
Private bank client onboarding
Credit related documentation review
Engage with business, aml, compliance, legal
** Citi is seeking a Collections Senior Supervisor for their Wealth division in Singapore, focusing on client onboarding operations and account maintenance. The ideal candidate will have management experience in a call center or production environment and will play a key role in enhancing client onboarding processes. **

Job Summary

  • Responsible for Private Bank Client onboarding operations related activities covering: Account opening, Account maintenance and Credit related documentation review in accordance to internal guidelines & procedures.
  • Engage with Business, AML, Compliance, and Legal stakeholders to support client onboarding including implementation of new processes and provide guidance & subject matter expertise while required.
  • Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more.

Matching Summary

Match Score: 75

** Citi is seeking a Collections Senior Supervisor for their Wealth division in Singapore, focusing on client onboarding operations and account maintenance. The ideal candidate will have management experience in a call center or production environment and will play a key role in enhancing client onboarding processes. **

Skills & Requirements

Must-have

  • Private Bank Client onboarding
  • Credit related documentation review
  • Engage with Business, AML, Compliance, Legal
  • Strengthen overall client onboarding controls
  • Assess risk and drive compliance
  • Eliminate process gaps for data quality

Nice-to-have

  • Operate with limited direct supervision
  • High level of diligence and motivation
  • Focus on timely and accurate delivery
  • Participate in UAT testing

Key Requirements

  • 2-5 years' experience
  • Bachelor's Degree or equivalent experience
  • Direct line management experience preferred

Work Rights

Not specified

Tailored Resume

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