Guest Communications Executive

RAFFLES SENTOSA SINGAPORE

Singapore
Not specified (assumed to be flexible, including weekends and public holidays).
Minimum 2 years hospitality experience
Strong verbal and written communication skills
Ability to work weekends and public holidays
RAFFLES SENTOSA SINGAPORE is seeking a Guest Communications Executive responsible for managing guest inquiries and ensuring a seamless experience during their stay. The ideal candidate should have relevant hospitality experience, strong communication skills, and the ability to work independently

Job Summary

  • The role serves as the primary point of contact for guests, ensuring a seamless and delightful stay through prompt communication.
  • Responsibilities include resolving guest concerns, coordinating with housekeeping, and arranging special requests like transportation.
  • Candidates must possess strong human relations skills and be flexible to work weekends and public holidays.

Matching Summary

Match Score: 85

RAFFLES SENTOSA SINGAPORE is seeking a Guest Communications Executive responsible for managing guest inquiries and ensuring a seamless experience during their stay. The ideal candidate should have relevant hospitality experience, strong communication skills, and the ability to work independently.

Skills & Requirements

Must-have

  • Minimum 2 years hospitality experience
  • Strong verbal and written communication skills
  • Ability to work weekends and public holidays

Nice-to-have

  • Creative and resourceful problem solving
  • Good local hospitality market knowledge
  • Experience with LQA brand standards

Key Requirements

  • Diploma in Hospitality or Tourism
  • Minimum 2 years relevant hospitality experience

Work Rights

Not specified

Tailored Resume

Cover Letter